Ordering information

Despatch season

We welcome orders at any time of the year, however, early ordering is advised as some plants sell out quickly and will not be available until the following September. All prices include VAT @ 17.5%.

Delivery charges

We only despatch good quality bushy plants and we take great care in the packing of your plants so they reach you in perfect condition. We have many regular customers, and are often praised for the quality of our plants and packing. Our standard delivery charge starts at £9.95 for most UK deliveries, which is very competitive for the generous plant sizes, and saves you time and travel. Highlands including some Scottish postcodes and Northern Ireland start at £22.95. Islands delivery charges start at £26.95 and Eire delivery charges start at £28.95. Orders over 80Kg and Specimen plants will be delivered by pallet on a large lorry, kerbside delivery only. The website will automatically calculate your delivery charge based on the weight of your order and your postcode. You will see your delivery charge in the Checkout once you have input your postcode. We aim to despatch within 3 working days, but the vagaries of the weather can sometimes delay things!

We use an overnight parcel service to mainland England and Wales (which can be to an alternative address, for example a neighbour or workplace). Pallet deliveries are normally a 48 hour service. All deliveries are Monday to Friday only. We reserve the right to send smaller plants if necessary, at reduced prices.

Please do not arrange for your gardener/landscaper to start planting until you have received your plants.

EU Sales

Please order plants only up to 7.5 litre size. We do not recommend ordering in the summer as the weather can be hot and plants will suffer if there are any delays in transit.

Data Protection

We maintain customers' details for order processing and marketing purposes. We do not sell or exchange them with anyone else. Please advise us if you wish us to amend or remove your details from our database.

Collection

Container plants are available all year from our plant centre, where most of the popular varieties are arranged by colour to help your selection. Collection avoids despatch charges and we can give personal attention. Please give 2-3 days' notice before collecting orders.

Gift Vouchers

Why not treat your friends to a Millais Nurseries Gift Voucher? These are available for any sum greater than £10.00 and can be used for purchases from the nursery or by mail order. Just send us the full name and address of your friend together with your payment, and we will send a voucher, card and a list of current availability.

Ideal for Birthdays, Christmas, Anniversaries and Weddings!