Cancellation Policy

You have the right to cancel the order within 7 days from the day after that on which you receive the goods, by notifying us by email or in writing. Return the goods to us in their original condition within 28 days of cancellation in order to obtain a full refund to your credit/debit card. We will not pay the costs of returning items to us.

Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service.

If on return the plants have been damaged or their condition has deteriorated, we reserve the right to withhold a percentage of the refund value if they need to be reduced in price for resale.